1. Introduction

 

BERENFORD (“we”, “us”, “our”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase on “www.berenford.ch and www.berenford.com (the ‘Site’)”

This Policy complies with:

• the EU General Data Protection Regulation (GDPR)

• the Swiss Federal Act on Data Protection (nLPD)

By using our website, you agree to the practices described in this Privacy Policy.

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2. Data Controller

​The data controller responsible for your personal data is:

Berenford Media
📍 Switzerland
📧 info@berenford.ch

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3. Personal Data We Collect

We may collect the following categories of personal data:

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a) Information you provide directly

• Name and surname

• Email address

• Billing and shipping address

• Phone number

• Payment-related information (processed securely by third-party providers)

• Messages sent via contact forms or email

 

b) Information collected automatically

• IP address

• Browser type and device information

• Pages visited and interactions with the Site

• Cookies and similar tracking technologies

 

4. Purpose of Data Processing

​We process your personal data to:

• Process and fulfill orders

• Manage payments, shipping and returns

• Communicate with you regarding orders or customer service

• Improve our website, services and user experience

• Send marketing communications (only with your consent)

• Comply with legal and regulatory obligations

 

5. Legal Basis for Processing (GDPR)

​Your data is processed on the following legal bases:

• Contractual necessity (order processing and delivery)

• Legal obligation (accounting, tax, compliance)

• Legitimate interest (site security, analytics, service improvement)

• Consent (marketing communications, cookies where required)

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies may include:

• Functional cookies (essential for site operation)

• Analytics cookies (e.g. Google Analytics)

• Marketing cookies (only with consent)

You can manage or disable cookies through your browser settings or via the cookie banner provided on our website.

 

7. Third-Party Service Providers

We may share your data with trusted third parties only when necessary, including:

• Payment processors (e.g. Stripe, PayPal)

• Shipping and logistics providers

• Website hosting and analytics services (e.g. Wix, Google Analytics)

These providers process data only according to our instructions and in compliance with applicable data protection laws.

 

8. International Data Transfers

Some service providers may process data outside Switzerland or the EU.
In such cases, we ensure appropriate safeguards are in place, including:

• Adequacy decisions

• Standard contractual clauses (SCCs)

 

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting and reporting obligations.

 

10. Your Rights (GDPR & Swiss Law)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (for marketing)

To exercise your rights, contact us at:
📧 info@berenford.ch

 

11. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time using the link in our emails or by contacting us directly.

We never send marketing emails without your explicit consent.

 

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration.

Payment information is encrypted and processed securely by certified third-party providers. We do not store full payment card details on our servers.

 

13. Minors

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

 

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated Policy.

 

15. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact:

📧 info@berenford.ch